Privacy Policy

1. Introduction

Bong Hut ("we", "our", "us") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website (www.bonghut.com.au), in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Information We Collect

Personal Information: When you visit or make purchases on our website, we may collect personal information such as your name, email address, phone number, shipping address, billing information, etc.

Non-Personal Information: We may also collect non-personal data such as browser type, device information, IP address, cookies, and usage data.

3. How We Use Your Information

To Provide Services: We use your information to process orders, provide customer support, and improve our services.

Marketing: With your consent, we may use your email address to send promotional materials, updates, and offers.

Legal Compliance: We may use your information to comply with legal obligations, resolve disputes, and enforce our agreements.

4. Sharing Your Information

We do not sell, rent, or lease your personal information to third parties. However, we may share your data with trusted service providers (e.g., payment processors, shipping companies) to facilitate services that you request.

We may also disclose personal information when required by law, in response to subpoenas, court orders, or other legal processes.

5. Data Security

We implement reasonable physical, electronic, and procedural safeguards to protect your personal information. However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyse trends, and gather demographic information. You can control the use of cookies through your browser settings.

7. Your Rights

Access and Correction: You can request access to and correction of your personal information by contacting us.

Deletion: You may request the deletion of your personal information, subject to legal obligations and operational requirements.

Opt-out: You may opt out of marketing communications at any time.

8. Third-Party Links

Our website may contain links to third-party websites that have their own privacy policies. We are not responsible for the content or practices of these external sites.

9. Governing Law

This Privacy Policy is governed by the laws of the Australian Capital Territory (ACT), Australia.

10. Contact Us

For any privacy-related questions or requests, please contact us at:

Email: hello@bonghut.com.au